Privacy Policy

Personal information handled in accordance with the Privacy Act 2020.

Collection of personal information

The personal information we collect may include (but not limited to):

  • First and Last names
  • Date of birth
  • Gender
  • Phone numbers, email addresses and/or other contact details.

This information is used for related auditing purposes. If you do not provide us with your personal information, we may not be able to provide our services.

You need to ensure that all information you provide to us is current, complete and accurate, as this may result in us being unable to provide our services. If there are any changes, you should let us know immediately.

We may also monitor and record your communications (such as calls, emails, texts and letters) with us for validation, quality assurance and training purposes.

Where you provide us with personal information about any other person, you confirm that you have the authorisation of that person to give such information and to authorise the use, storage and disclosure of that information in accordance with this privacy policy.

Ag Compliance Solutions Limited aims to protect privacy and manage any other sensitive information it may hold very carefully.

How we collect your personal information

Where possible, we collect your personal information directly from you in person, in writing, over the phone, emails, through our website forms and/or by electronic messages.  In some circumstances, we may also collect your personal information from your representatives, such as your Share Milkers, Contract Milkers and Managers. 

Disclosure of personal information

To be able to use your information in the ways that have been set out above, Ag Compliance Solutions Limited may need to share your information with other third parties. Ag Compliance Solutions Limited will never share your information to third parties for any other purpose without your authorisation. 

We may share your information with other third parties such as Fonterra, Qconz, Regional Councils; and service providers; and any other parties as required by law.

Storage and security of personal information

Ag Compliance Solutions Limited holds personal information electronically and sometimes in a hard copy. The security of this information is very important to us and this is why reasonable precautions are in place to secure data and transactions via Ag Compliance Solutions Limited’s website.

Ag Compliance Solutions Limited retains personal information only for as long as we have a lawful purpose to use it. Ag Compliance Solutions Limited has established effective safeguards and protocols for appropriate and secure access, retention, and destruction of both physical and electronic records within Ag Compliance Solutions Limited’s control.